Refund policy

We want every purchase to feel clear, respectful and fair.

Digital products:
Digital products such as eBooks, downloads, guides, audio, video, digital resources or online materials are generally non-refundable once access has been delivered, downloaded or used.

Physical products:
For physical products, refund or replacement requests may be reviewed if the item is damaged, incorrect, missing or materially different from the product description. Customers must contact us with order details and clear proof within a reasonable time after delivery.

Guidance, courses and services:
For guidance sessions, courses, consultations or spiritual/wellness services, refund or rescheduling eligibility depends on the nature of the product, access status, booking status, completion status and timing of the request.

Order issues:
If you purchased the wrong item, did not receive access, received a damaged item, or experienced a technical issue, contact us with your order details so we can help.

Non-refundable situations:
We may not offer refunds for change of mind, completed services, used digital access, downloaded files, personalized items, or issues caused by incorrect customer information.

Contact:
Email telepathy.contactus@gmail.com with your order number and concern.